PothLoop Privacy Policy
Last updated: 2026-05-07
PothLoop (“we”, “our”, “us”) operates pothloop.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
b. Order Information
- Books purchased, returned, and credits earned
- Transaction details
c. Technical Data
- IP address
- Browser type
- Device information
- Pages visited and usage behavior
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Manage returns and buy-back credits
- Communicate order updates and support responses
- Improve website performance and user experience
- Prevent fraud, abuse, and unauthorized activity
3. Sharing of Information
We do not sell your personal data.
We may share information with:
- Delivery partners to fulfill orders
- Payment processors to handle transactions securely
- Service providers (e.g., hosting, analytics) to operate our website
These parties only receive the minimum information required.
4. Payments
All payments are processed through secure third-party providers. PothLoop does not store your full payment card details.
5. Cookies & Tracking
We use cookies and similar technologies to:
- Remember user preferences
- Analyze traffic and behavior
- Improve functionality
You can disable cookies through your browser settings, but some features may not work properly.
6. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Maintain records for legal and operational purposes
- Resolve disputes and enforce policies
7. Data Security
We take reasonable measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You may:
- Request access to your personal data
- Request corrections or updates
- Request deletion of your data (subject to legal and operational requirements)
To make a request, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
PothLoop does not knowingly collect personal data from individuals under the age of 13. If we become aware of such data, we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
12. Contact Us
If you have questions about this Privacy Policy, contact us at: